Corporate communications planning. CVN Technical Services can help you develop an information communication plan for your business, which includes determining what types of information you have that need to be communicated, and the best, most cost-effective means of doing so.
User and in-house documentation.
Although most people think of documentation as being related to software, it actually comprises any information on the development, setup, and use of your product. For customers, documentation can include instruction sheets, specifications, parts lists, troubleshooting guides, installation manuals, maintenance manuals, user manuals, operation manuals, and quick-reference cards -- in short, any written or illustrated information intended to accompany your product to help your customer install and use your product safely and successfully.
Internal documentation includes design documents, specifications, test results, marketing studies, development plans, and as-built records -- any written or illustrated information on how your product is conceived, designed, developed, released for sale, maintained, and improved. With 20 years of experience, we can help you with all of these.
User interface design.
One of the first decisions in software development is how the user will interact with product. The most useful, needed software product in the world can be killed by bad user interface design; on the other hand, good user interface design can put real meaning back in the words "user friendly."
We have experience with client-based and Web-based user interface design, and can help your software product build customer loyalty with an easy-to-use, intuitive interface. We'll help you develop detailed user profiles and scenarios, and help you balance interface design with programming and delivery constraints.
Business communication.
Do your form letters -- the ones you routinely send to customers without reading them any more -- reflect the character of your business? Do customer or employee forms come back with numerous errors, because the design and instructions are confusing?
We will analyze your business communications and make recommendations that will help you save time and maintain your image. We can also help you develop style manuals and guidelines for maintaining a consistent look and feel to your written communications, including letters, price lists, marketing materials, press releases, reports, and catalogs. Policies and procedures. Following documented policies and procedures can save time, effort, and money. The key to the sentence you just read is "documented."
We can help you develop and codify rules, guidelines, and process control documents. We can also help you develop safety manuals, employee handbooks, easy-to-read descriptions of benefit plans, and orientation packages. Proposals. We have experience with proposals for private industry and government projects, including writing, coordinating and scheduling, and managing the process. Reports and white papers.
Need information on a particular subject, but don't have the time to research it or write the report? We can conduct document and Internet research, interview subject-matter experts, and report on or conduct evaluation and analysis.
The final report will be clear, concise, and tailored for the goals of the project and the needs of the audience. Industrial video scripts. How many training or information videos have you seen that are boring, confusing, or just plain fluff? We can work with you to balance information transfer and audience interest, and can work with video production staff throughout the taping and editing process to produce a video that works.
User and in-house documentation.
Although most people think of documentation as being related to software, it actually comprises any information on the development, setup, and use of your product. For customers, documentation can include instruction sheets, specifications, parts lists, troubleshooting guides, installation manuals, maintenance manuals, user manuals, operation manuals, and quick-reference cards -- in short, any written or illustrated information intended to accompany your product to help your customer install and use your product safely and successfully.
Internal documentation includes design documents, specifications, test results, marketing studies, development plans, and as-built records -- any written or illustrated information on how your product is conceived, designed, developed, released for sale, maintained, and improved. With 20 years of experience, we can help you with all of these.
User interface design.
One of the first decisions in software development is how the user will interact with product. The most useful, needed software product in the world can be killed by bad user interface design; on the other hand, good user interface design can put real meaning back in the words "user friendly."
We have experience with client-based and Web-based user interface design, and can help your software product build customer loyalty with an easy-to-use, intuitive interface. We'll help you develop detailed user profiles and scenarios, and help you balance interface design with programming and delivery constraints.
Business communication.
Do your form letters -- the ones you routinely send to customers without reading them any more -- reflect the character of your business? Do customer or employee forms come back with numerous errors, because the design and instructions are confusing?
We will analyze your business communications and make recommendations that will help you save time and maintain your image. We can also help you develop style manuals and guidelines for maintaining a consistent look and feel to your written communications, including letters, price lists, marketing materials, press releases, reports, and catalogs. Policies and procedures. Following documented policies and procedures can save time, effort, and money. The key to the sentence you just read is "documented."
We can help you develop and codify rules, guidelines, and process control documents. We can also help you develop safety manuals, employee handbooks, easy-to-read descriptions of benefit plans, and orientation packages. Proposals. We have experience with proposals for private industry and government projects, including writing, coordinating and scheduling, and managing the process. Reports and white papers.
Need information on a particular subject, but don't have the time to research it or write the report? We can conduct document and Internet research, interview subject-matter experts, and report on or conduct evaluation and analysis.
The final report will be clear, concise, and tailored for the goals of the project and the needs of the audience. Industrial video scripts. How many training or information videos have you seen that are boring, confusing, or just plain fluff? We can work with you to balance information transfer and audience interest, and can work with video production staff throughout the taping and editing process to produce a video that works.
